The ASEA Health Trust cares about the health and well-being of our participants, both on and off the job. Therefore, the ASEA Health Trust has partnered with TELUS Health One (previously called LifeWorks) to provide an Employee Assistance Program (EAP) to help you and your family members manage personal, family and work issues. (The Trust EAP is not associated with an EAP provided by your employer.)

The ASEA Health Trust EAP offers a variety of work and family life support services as well as confidential counseling and information for you and your family regarding a variety of issues:

• Difficulties at work
• Stress or depression, grief and loss
• Family or personal relationship problems
• Addiction and recovery
• Child care, parenting and elder care
• Financial and legal challenges
• And others

EAP benefits allow up to six free counseling sessions per year plus referrals to community resources, information and other services. In addition to your EAP benefits, the medical plan provides coverage for mental health and chemical dependency services.

EAP benefits include:

• Confidential counseling: 24 hours a day, 7 days a week
• Child/Elder care assistance: Information and referrals
• Legal services: on-staff attorneys for free 30 minute legal consultations, referrals to low- and no-cost community legal resources, state-specific forms for wills, living wills, power of attorney and other documents, and referrals for a free 30-minute consultation with a local attorney by phone or in-person.
• LifeWorks Online: Health, legal, financial and career information online, organized by topic, life events or life stage
• Self-Assessments: Online quizzes and tools to help you identify ways to improve your well-being
• Supervisors and managers: Assistance with workplace issues like communication, productivity and performance

More Details:

• Employee Assistance Program section of the Plan Booklet
• Welcome to LifeWorks flyer (now called TELUS Health One)
• TELUS HEALTH ONE — ADVICE, ANSWERS, RESOURCES:
  • Call 24 hours a day, 7 days a week, to talk with a professional counselor
    • 1-877-234-5151 (toll-free)
    • TTY/TDD: 1-800-999-3004 (toll-free)
    • En Espanol: 1-888-732-9020 (toll-free)
  • You can also access online health information and self-assessment tools:
    • TELUS Health One (previously called LifeWorks)
    • User ID: asea; Password: eap
  • You can also install the mobile app:
    • Search for and choose “TELUS Health One” in the app store for your device.
    • The first time you use it, enter Username: asea and Password: eap (case sensitive).