| If you have questions about... | 
Contact... | 
- Health Plan benefits information
 
- Online enrollment
 
- Forms to download
 
- Contacting ASEA Health Trust representatives with comments and suggestions
 
 
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 ASEA/AFSCME LOCAL 52 HEALTH BENEFITS TRUST Website: www.aseahealth.org 
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- Filing benefit claims
 
- Checking on the status of a claim
 
- Filing appeals
 
- Eligibility and enrollment for seasonal, deferred status and new employees
 
- Obtaining preauthorization for travel benefits
 
- Making a self payment
 
- Requesting HCRA reimbursement
 
- Changing your mail or email address
 
 
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 Zenith American Solutions (the ASEA Health Trust Administrator) Toll-free: 866-553-8206 Fax (Claims): (509) 328-8623 Fax (Eligibility): (509) 323-7614
  Online: Contact Us 
Mail: Claims - ASEA Health Trust PO Box 5434 Spokane WA 99205-0434
  All other – PO Box 5434 Spokane, WA 99205 
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- Prescription drug benefits
 
- Locating a network pharmacy
 
- Using the mail order service
 
 
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 CVS/caremark Participants (toll-free): 866-818-6911 Pharmacies (toll-free): 800-364-6331 Website: www.caremark.com 
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- Vision benefits
 
- Filing benefits claims
 
- Locating a vision provider
 
 
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 VSP Toll-free: 800-877-7195 Website: www.vsp.com 
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- Obtaining precertification, required for:
- Hospitalizations
 
- Some outpatient procedures
 
 
 
 
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 Aetna When precertification is required, the hospital or your doctor is responsible for calling the Aetna precertification phone number for providers on your ID card. 
  
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- Dental benefits
 
- Filing benefits claims
 
- Locating a dental provider
 
 
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 Delta Dental of Alaska (DDA)  Toll-free: 888-374-8906  Website: deltadentalak.com/asea 
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 Website: http://www.coalitionhealthcenter.com
  Anchorage Location:  2741 DeBarr Road, Suite C201  907-264-1370
   Fairbanks Location:  575 Riverstone Way, Unit 1  907-450-3300
  Mat-Su Valley (Wasilla) Location:  North Fork Professional Building  1700 East Bogard Road  Building A, Suite 103  907-206-4601 
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- PPO services within the Municipality of Anchorage/Mat-Su Borough
 
 
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 Alaska Regional Hospital Information Desk: 907-264-1175 Website: http://www.alaskaregional.com/ 
Surgery Center of Anchorage (SCoA)–(also known as Anchorage Surgicenter) 907-563-1800 4001 Laurel Street, Anchorage Website: http://surgerycenterofanchorage.com 
Alpine Surgery Center 907-563-1555 Website: https://alpinesurgery.com/ 
Alaska Surgery Center 907-550-6100 Website: https://aksurgery.com/ 
Mat-Su Regional Medical Center 907-861-6000 Website: https://www.matsuregional.com/ 
Geneva Woods Birth Center 907-561-5152 Website: https://www.genevawoodsbirthcenter.com/ 
Alaska Center for Ear Nose and Throat (ACENT) 907-279-8800 Website: https://www.acentalaska.com 
Anchorage Fracture and Orthopedic Clinic (AFOC/AMA)  907-563-3145  Website: https://www.afoc.com/ 
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- PPO Providers:
- Outside the Municipality of Anchorage
 
- Outside Alaska
 
 
 
 
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 Aetna Website: www.aetna.com/docfind Select the “Aetna Choice POS II (Open Access)” network 
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- Access a healthcare provider by phone, online video or mobile app for non-urgent medical care – at no cost to you
 
 
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Teladoc Toll-free: 800-TELADOC Website: www.teladoc.com | 
- Information about elective or non-urgent surgery options
 
 
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Transcarent Toll-free: 844-249-810 Website: https://transcarent.com/muscle-joint Email: This email address is being protected from spambots. You need JavaScript enabled to view it. | 
- Chronic Kidney Disease prevention, management and treatment
 
 
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Renalogic Phone: 844-841-5065 Website:  https://renalogic.com/members/ | 
- Contacting the Employee Assistance Program, which provides confidential, free counseling and referral services
 
 
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 Aetna Resources for Living Employee Assistance Program (EAP)  1-888-238-6232(toll-free) TTY:711  Website: www.rfl.com (available in English and Spanish)  Login = ASEA  Password = eap 
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- Reimbursable Health Care Reimbursement Account (HCRA) expenses
 
 
  
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 Zenith American Solutions (the ASEA Health Trust Administrator) Toll-free: 866-553-8206 Fax (Claims): (509) 328-8623 Fax (Eligibility): 509-323-7614
  Online: Contact Us 
Mail:  Claims - ASEA Health Trust PO Box 5434 Spokane WA 99205-0434 All other – PO Box 5434 Spokane, WA 99205
  IRS Publication 502: Medical and Dental Expenses   
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- Retirement and supplemental benefits information such as
- Life Insurance
 
- Disability
 
- Dependent care reimbursement account
 
- Coordination of Benefits
 
 
 
 
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 Alaska Department of Administration Retirement and Benefits Telephone: 907-465-4460 Toll-free: 800-821-2251 Website: http://www.state.ak.us/drb/ 
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- Legal services benefits
 
- Forms
 
- Information
 
 
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 ASEA Legal Services Trust Fund Telephone: 907-561-5119 Toll-free: 866-678-8647
  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  Website: https://asealegalservices.org/ 
  
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- Union news and information
 
 
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 ASEA/AFSCME Local 52 Union Telephone: 907-277-5200 Toll-free: 800-478-2732  Website: http://www.afscmelocal52.org/ 
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- Early cancer detection test for Health Trust members and enrolled spouses aged 50 years and older
 
 
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  Galleri
   Website: https://www.galleri.com/asea
   Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
   Toll-free: (833) 694 2553 
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