COVID-19: IMPORTANT ANNOUNCMENTS
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NEW! HCRA/HRA Online Portal and Mobile App
On July 1, 2020, the Trust transitioned to a new HCRA/HRA online portal and mobile application. Click here for more information.
Avoid Paying Thousands of Dollars . . .
Avoid paying thousands of dollars in out-of-network penalties for healthcare expenses! Use this checklist for any inpatient or outpatient procedures or surgeries within the Municipality of Anchorage
Not feeling well? Skip the trip!
Have a virtual doctor's visit with a board-certified doctor through Teladoc – at no cost to you! Available 24/7 for general medical and behavioral health care services. Learn more here.
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Did you know?
The Contact Us feature on the website is a secure way for members to contact the ASEA Health Trust Administrator. This protects your personal information and also allows you to view a history of your messages and the Administrator’s responses. This replaces the email option previously under “Contact Us”. Call the Administrator at 866-553-8206 (toll-free) if you have questions.
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ASEA newsletter
Current issue:
Issue 1, 2021
Download
Previous issue:
Issue 4, 2020
Download
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Other news
UPDATED “SUMMARY OF BENEFIT PLAN CHANGES” POSTED
Click here to view the “Summary of Benefit Plan Changes”, updated January 2021. There are important updates to the Plan including expanded coverage for over the counter (OTC) items on HCRA/HRAs, telemedicine through your provider, coverage for COVID-19 related testing and inpatient admissions, and a temporary waiver for non-PPO penalties at Providence Hospital in Anchorage for Plans A, B, and D through March 31, 2021.
WAITING FOR YOUR HCRA OR HRA REIMBURSEMENT CHECK TO ARRIVE IN THE MAIL? SIGN UP FOR DIRECT DEPOSIT REIMBURSEMENT INSTEAD!
Your new HCRA and HRA self-service tools make it easy to control how and when you get reimbursed. Reduce the wait time for reimbursements by registering your bank account to have funds directly deposited into your bank account. Click here to learn how.
Zenith’s Customer Service Team is available to assist participants with questions regarding the new HCRA/HRA online portal and mobile application. You can reach us at (866) 553-8206 (toll-free), Option “2”, then “2”.
Click here for more information.
NEW ID CARDS COMING SOON
The Health Trust is sending new ID cards to all participants. Please check your mail for your ID card and replace your old card with the new one. If you don’t receive your new ID card by February 12, please contact the Trust Administrative Office.
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New to site?
Are you a new member and visiting the website for the first time? Here are three things you should check out now!
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Trust Administrative Office
Contact information and hours
ASEA Health Trust Administrator
Phone: 1-866-553-8206 (toll-free)
Hours: Mon. – Fri., 7:30AM – 4:00PM Alaska Time
Fax: 509-323-7614
Online: Contact Us
Mail:
ASEA Health Benefits Trust
PO Box 5434
Spokane, WA 99205-0434
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Plan ID Card
Click here to print a copy of your Plan ID Card.
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Aetna DocFind
It’s easy to find an Aetna in-network provider on Aetna.com.
Choose the Aetna Choice POSII (Open Access) plan to find providers in the ASEA Health Benefits Trust network.
Remember, you’ll pay less when you use an in-network provider.
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Calendar
Next Participant Comment Period
March 23, 2021, 12:00-1:00pm (AKT). Registration deadline is March 9, 2021. More information
Be sure to check back for all the latest events.
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