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Consider Transcarent Surgery Care (formerly called BridgeHealth) for Your Non-Urgent, Planned Surgery
When you need surgery, you deserve the best. That’s why ASEA/AFSCME Local 52 Health Benefits Trust offers you and your family access to high-quality surgery through Transcarent (formerly called BridgeHealth). When you choose Transcarent, ASEA/AFSCME Local 52 Health Benefits Trust pays for the surgery and your family never sees a bill. You pay $0.
Transcarent’s promise to you:
Results: You deserve to be treated like a VIP. Transcarent is committed to providing you the best possible outcome, and it starts with access to select providers who have been verified to deliver the best results specific to your needs.
Affordability: You don’t have to avoid surgery because of cost. Transcarent is committed to providing you optimal care at a lower out-of-pocket cost to you.
Experience: Leave the details to the Care Coordinators, who are committed to giving you a better health and care experience. It’s the personal support and guidance everyone deserves.
Procedures offered by Transcarent include bariatric*, cardiac, general, orthopedic, spine, women’s health, vascular, and neurological. Emergency, pediatric (under age 13), cancer, cosmetic, dental, diagnostic, vision and transplant procedures are not available through Transcarent.
*Some restrictions apply. Check with a Care Coordinator for details. Ready to get started? Contact a Transcarent Care Coordinator at (844) 249-8108 or This email address is being protected from spambots. You need JavaScript enabled to view it."
TRANSCARENT VIRTUAL PHYSICAL THERAPY
CONVENIENT, EFFECTIVE AND THERE’S NO COST TO YOU!
Starting July 1, your benefits include access to virtual physical therapy for back, joint and muscle pain through Transcarent. Transcarent Virtual Physical Therapy is convenient – access it from the comfort of your home or anywhere. Best of all, no referral is needed and there is no cost to you – no copay or deductible required! Transcarent Virtual Physical Therapy is available to eligible, enrolled participants aged 18 and over.
To get started with Virtual Physical Therapy:
- Visit https://experience.transcarent.com/asea/vpt/
- Complete your profile. You will get matched with a physical therapist who you will meet via video call and who will design a customized program for you.
- You’ll receive a kit in the mail with a tablet and motion sensors to track your exercises.
- Start your journey to feeling better! You’ll connect with your physical therapist as needed.
Click here to learn more.
UPDATED “SUMMARY OF BENEFIT PLAN CHANGES” POSTED
Click here to view the “Summary of Benefit Plan Changes”, updated June 2022. There is a clarification to the Travel Benefit that no more than 7 days of food and lodging will be covered per trip, as well as information about the new Virtual Physical Therapy benefit through Transcarent.
DON’T LOSE YOUR HCRA FUNDS! INCUR AND FILE CLAIMS TIMELY.
If you haven’t used your HCRA funds for the 2021/2022 Plan Year, don’t forget that claims for eligible expenses must be incurred on or before 6/30/2022 and submitted for reimbursement by 8/15/2022. Any unused funds in excess of $550 will be forfeited. Click here to learn more.
To get your reimbursement more quickly, sign up for direct deposit! Your HCRA and HRA self-service tools make it easy to control how and when you get reimbursed. Reduce the wait time for reimbursements by registering your bank account to have funds directly deposited into your bank account. Click here to learn how.
Zenith’s Customer Service Team is available to assist participants with questions regarding the HCRA/HRA online portal and mobile application. They can be reached at (866) 553-8206 (toll-free), Option “2”, then “2”.
Click here for more information about Health Care Reimbursement Accounts (HCRA).
If you are enrolled in Plan D, click here to learn about your Health Reimbursement Arrangement.
Coming in 2023 – Cost Comparison Pricing Tool.
As part of recent federal health plan transparency requirements, a cost comparison pricing tool will go live on Aetna’s website beginning January 2023. The Trust will be phasing in the mandatory Transparency in Coverage rules including a link on the Trust website to the cost comparison pricing tools.
Watch the website for more information.
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