Did you know?
The Contact Us feature on the website is a secure way for members to contact the ASEA Health Trust Administrator. This protects your personal information and also allows you to view a history of your messages and the Administrator’s responses. This replaces the email option previously under “Contact Us”. Call the Administrator at 866-553-8206 (toll-free) if you have questions.
Issue 4, 2023
Issue 3, 2023
LifeWorks is now TELUS Health One
The Trust’s Employee Assistance Program, previously called LifeWorks, is now called TELUS Health One. Over time, you will start seeing this change on the EAP’s website, mobile app and when using the EAP’s services.
The Trust EAP’s services through TELUS Health One (previously called LifeWorks) remain the same. When you or your enrolled dependents need help managing personal, family, and work issues, the EAP allows up to six free counseling sessions per year plus referrals to community information and other services including child/elder care assistance, legal services, assistance with workplace issues and more. Click here to learn more.
NEW beginning January 1, 2024: The Trust EAP will be provided through Aetna. Please look here for more information coming soon!
DENTAL PLAN IMPROVEMENTS
Beginning July 1, 2023, the Trust’s Dental Plan benefits are provided through and administered by Delta Dental of Alaska (DDAK).
You can receive services from any dentist, but your out-of-pocket expenses may be lower if you choose a dentist who belongs to the Delta Dental PPO Network or Delta Dental Premier Network.
- Claims for dental treatment through June 30, 2023 should be submitted to the Trust Administrative Office.
- Claims for dental treatment on or after July 1, 2023 are administered by DDAK.
- Please show your dental provider your new DDAK ID card for any dental treatment received after July 1st, 2023.
- For a copy of the new ASEA/AFSCME Local 52 Health Benefits Trust - Summary of Dental Plan Benefits go to https://www.deltadentalak.com/asea.
Also beginning July 1, 2023, the Dental Plan now covers orthodontic treatment for adults and covered children at 50% up to a $1,500 lifetime maximum per enrolled person (does not apply to the annual Dental Plan maximum).
COMPARE COSTS WITH THE AETNA ONLINE COST ESTIMATOR TOOL
Aetna’s online Cost Estimator is an easy-to-use online tool which provides average in-network and out-of-network costs, provided by Aetna providers, for services such as:
- Tests (X-rays and MRIs)
- Primary care and specialist care office visits
- Select surgeries and procedures (such as colonoscopy or sinus surgery)
- Routine physicals
- Emergency room visits
- Yearly costs associated with chronic conditions (such as asthma, diabetes, or high blood pressure)
Access this self-service tool at aetna.com/docfind. Create an account (if you haven’t already done so) and log in. The Cost Estimator will display your personalized out-of-pocket cost information (deductible and coinsurance) including negotiated rates and allowed amounts for all health care items and services covered by the Plan. Currently, the Cost Estimator provides estimates for 500 services. Beginning January 1, 2024, you’ll find estimates for all covered services.
The Trust has partnered with Transcarent to offer you high quality surgical care and virtual physical therapy care at NO cost to you. You pay $0 (no copay, no deductible) when you receive care through the Transcarent Surgery Care and Virtual Physical Therapy programs.
Through Transcarent Surgery Care, you have access to high-quality surgery care for your non-urgent surgeries by a top-rated surgeon who is an expert for your procedure at a surgical facility that has a proven track record for health outcomes. Click here to learn more.
The Transcarent Virtual Physical Therapy program offers you the opportunity to receive your physical therapy care from the comfort of your own home – or wherever you are! No referral is needed to connect virtually with a licensed physical therapist. Click here to learn more.
UPDATED “SUMMARY OF BENEFIT PLAN CHANGES” POSTED
Click here to view the “Summary of Benefit Plan Changes”, updated July 2023, with Plan changes effective July 1 including information about Delta Dental of Alaska, the Plan’s new Dental Plan PPO and benefit administrator, the added orthodontia benefit, and the increase in the combined number of visits allowed for chiropractic, massage therapy and acupuncture care.