BOARDING PASS REQUIRED FOR PREAUTHORIZED TRAVEL REIMBURSEMENT
For reimbursement of airfare incurred for preauthorized travel, the Trust requires a copy of your boarding pass. If you use an App on your cell phone to board the plane, please print a copy of your boarding pass as documentation for your reimbursement.
WANT YOUR CLAIMS PAID MORE QUICKLY? MAKE SURE THEY ARE SUBMITTED CORRECTLY!
Medical bills including audio services must be submitted by your medical providers directly to Aetna at the address on your identification card. For other services, such as dental, vision, and member reimbursements for preauthorized travel and incentive reimbursements, you can request a reimbursement form from the Health Trust Administrator or click here to download the form.
PHARMACY BENEFITS MODIFIED
Effective March 1, 2015, your physician must contact Caremark to request preauthorization for compound prescriptions that cost more than $500 per fill. (Compound medications that cost less than $500 do not require preauthorization.)
One fill per 25 days will be allowed for preauthorized compound prescriptions that cost more than $500. If preauthorized, your coinsurance is the same as for other medications.