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DON’T LOSE YOUR HCRA FUNDS! INCUR AND FILE CLAIMS TIMELY
Important reminder! If you haven’t used your HCRA funds for the 2023/2024 Plan Year, claims for eligible expenses must be incurred on or before June 30, 2024, and submitted for reimbursement by August 15, 2024. Any unused funds in excess of $640 will be forfeited. Click here to learn more.
To get your reimbursement more quickly, sign up for direct deposit! Your HCRA and HRA self-service tools make it easy to control how and when you get reimbursed. Reduce the wait time for reimbursements by registering your bank account to have funds directly deposited into your bank account. Click here to learn how.
Zenith’s Customer Service Team is available to assist participants with questions regarding the HCRA/HRA online portal and mobile application. They can be reached at (866) 553-8206 (toll-free), Option “2”, then “2”.
Click here for more information about Health Care Reimbursement Accounts (HCRA).
If you are enrolled in Plan D, click here to learn about your Health Reimbursement Arrangement.
THE NEW TRUST EAP, RESOURCES FOR LIVING PROVIDED THROUGH AETNA, BEGAN JANUARY 1, 2024
As of January 1, 2024, the Trust’s Employee Assistance Program (EAP) is provided through Aetna Resources for Living.
The EAP’s services will remain the same. When you or your enrolled dependents need help managing personal, family, and work issues, the EAP allows up to six free counseling sessions per year plus referrals to community information and other services including child/elder care assistance, legal services, assistance with workplace issues and more.
To access the EAP through Aetna Resources for Living:
- Website: www.rfl.com (content available in both English and Spanish)
- Login = ASEA Password = eap
- Call: 1-888-238-6232/ TTY:711 (toll-free)
Click here to learn more.
AVAILABLE NOW: BRIGHTLINE FAMILY MENTAL HEALTH BENEFIT
The Trust is pleased to introduce Brightline, a new family mental health benefit provided through Aetna. With Brightline, you’ll have access to mental health experts who can help find virtual therapy, psychiatry, and coaching for your covered dependents from 18 months up to 18 years old. Brightline’s experts can help with issues including trouble sleeping, cyberbullying, body image, ADHD, depression, anxiety—whatever your kids are facing. And they provide support for you too, as a parent or caregiver.
With Brightline, you’ll get:
- Fast access to personalized support (no long waitlists!)
- Video visits with therapists and coaches
- One-stop digital platform to manage care
- Resources and support for parents and caregivers
There’s no cost to you, it’s 100% confidential, and you can access it online from anywhere. Here’s how to get started:
- Go to HelloBrightline.com/aetna and click on “Aetna members start here”.
- Complete the registration, Brightline will confirm your eligibility and you’ll be ready to get started.
- Then choose a behavioral health provider and get started within a few days.
CONSIDER TRANSCARENT
The Trust has partnered with Transcarent to offer you high quality surgical care and virtual physical therapy care at NO cost to you. You pay $0 (no copay, no deductible) when you receive care through the Transcarent Surgery Care and Virtual Physical Therapy programs.
Through Transcarent Surgery Care, you have access to high-quality surgery care for your non-urgent surgeries by a top-rated surgeon who is an expert for your procedure at a surgical facility that has a proven track record for health outcomes. Click here to learn more.
The Transcarent Virtual Physical Therapy program offers you the opportunity to receive your physical therapy care from the comfort of your own home – or wherever you are! No referral is needed to connect virtually with a licensed physical therapist. Click here to learn more.
UPDATED “SUMMARY OF BENEFIT PLAN CHANGES” POSTED
Click here to view the “Summary of Benefit Plan Changes”, updated July 2023, with Plan changes effective July 1 including information about Delta Dental of Alaska, the Plan’s new Dental Plan PPO and benefit administrator, the added orthodontia benefit, and the increase in the combined number of visits allowed for chiropractic, massage therapy and acupuncture care.
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