Did you know?

The Contact Us feature on the website is a secure way for members to contact the ASEA Health Trust Administrator. This protects your personal information and also allows you to view a history of your messages and the Administrator’s responses. This replaces the email option previously under “Contact Us”. Call the Administrator at 866-553-8206 (toll-free)  if you have questions.

Other news

THE TRUST EAP, RESOURCES FOR LIVING PROVIDED THROUGH AETNA
When you or your enrolled dependents need help managing personal, family, and work issues, the EAP allows up to six free counseling sessions per year plus referrals to community information and other services including child/elder care assistance, legal services, assistance with workplace issues and more.

To access the EAP through Aetna Resources for Living:

• Website: www.rfl.com (content available in both English and Spanish)
• Login = ASEA Password = eap
• Call: 1-888-238-6232/ TTY:711 (toll-free)

Click here to learn more.

CONSIDER TRANSCARENT
The Trust has partnered with Transcarent to offer you high quality surgical care and virtual physical therapy care at NO cost to you. You pay $0 (no copay, no deductible) when you receive care through the Transcarent Surgery Care and Virtual Physical Therapy programs.

Through Transcarent Surgery Care, you have access to high-quality surgery care for your non-urgent surgeries by a top-rated surgeon who is an expert for your procedure at a surgical facility that has a proven track record for health outcomes. Click here to learn more.

The Transcarent Virtual Physical Therapy program offers you the opportunity to receive your physical therapy care from the comfort of your own home – or wherever you are! No referral is needed to connect virtually with a licensed physical therapist. Click here to learn more.

UPDATED “SUMMARY OF BENEFIT PLAN CHANGES” POSTED
Click here to view the “Summary of Benefit Plan Changes”, updated July 2023, with Plan changes effective July 1 including information about Delta Dental of Alaska, the Plan’s new Dental Plan PPO and benefit administrator, the added orthodontia benefit, and the increase in the combined number of visits allowed for chiropractic, massage therapy and acupuncture care.

New to site?

Are you a new member and visiting the website for the first time? Here are three things you should check out now!

• Register Now! to get access to your secure personal information, access claims and submit forms
• Who to contact for questions or help
• Submit forms online!

Trust Administrative Office

Contact information and hours

ASEA Health Trust Administrator

Phone: 1-866-553-8206 (toll-free)

Hours: Mon. – Fri., 7:30AM – 4:00PM Alaska Time

Fax: 509-323-7614

Online: Contact Us

Mail:
ASEA Health Benefits Trust
PO Box 5434
Spokane, WA 99205-0434

Plan ID Card

Click here to print a copy of your Plan ID Card.

Aetna DocFind

It’s easy to find an Aetna in-network provider on Aetna.com.

Choose the Aetna Choice POSII (Open Access) plan to find providers in the ASEA Health Benefits Trust network.

Remember, you’ll pay less when you use an in-network provider.

Aetna Cost Estimator Tool

Compare average in-network and out-of-network costs between different health care providers, facilities, and treatments so you can choose the most cost-effective option that saves you money!

Go to aetna.com/docfind. Create an account or log in to your existing account. The Cost Estimator will display your personalized out-of-pocket cost information including your deductible, coinsurance, negotiated rates and allowed amounts for all covered health care items and services based on your Health Plan.

Calendar

Next Participant
Comment Period
March 25, 2025,
12:00pm-1:00pm (AKT).
Comment deadline is
March 11, 2025.
More information

Be sure to check back for all the latest events.